Privacy Policy

Effective Date: 04/10/2024

At World Flavour Grocery, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit or purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: your name, email address, phone number, and shipping address when you place an order.

• Payment Information: including your credit card details or other payment methods used during checkout (Note: We do not store payment information, our third-party payment provider securely processes it).

• Order History: details of your previous purchases to help us improve our service and tailor product recommendations.

• Browser and Device Information: when you visit our site, we automatically receive your IP address, browser type, and device information to help optimize your browsing experience.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To fulfill and ship your order, and provide you with updates on your delivery.

• Customer Service: To respond to your inquiries, requests, or complaints.

• Marketing and Promotions: If you opt-in to our newsletter, we may send you promotional content, updates, or special offers.

• Site Improvements: To monitor usage and performance, and improve your browsing experience on our site.

3. Sharing Your Information (Updated Section)

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers, such as:

• Payment Processors: To handle secure payments.

• Shipping Partners: To ensure your orders are delivered.

• Hosting Providers: Our website is hosted by Hostinger, which may store data such as your browsing activity or other non-personal information, but they do not have access to your personal data unless required for hosting-related services.

4. Data Security

We take the security of your personal data seriously. We have implemented measures, including encryption and secure server storage, to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, track site usage, and personalize your shopping experience. You can disable cookies through your browser settings, but some features of our website may not function properly.

6. Your Rights

As a customer, you have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.

• Correction: You can request to update or correct any inaccurate information.

• Deletion: You may request that we delete your personal data (unless we are required by law to retain it).

• Opt-Out: You can opt out of marketing emails by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

📧 Email: hello@worldflavourgrocery.com
📞 Phone: 07379690571
🌍 Website: www.worldflavourgrocery.com